My 5 Favorite PPC Management Tools, 2013 Edition

Back in 2008, I wrote a post about my 5 favorite PPC management tools. I decided to revisit that post to see how much has changed in the last few years. Interestingly, despite all the improvements and new toys out there, the tools I liked in 2008 are still pretty much the tools I like now.

Tool #1: Excel

I loved it then, and I love it now. Although there are fancy bid management systems and calculators out there, I still spend most of my time in Excel. There’s no better way to sort and filter data than in Excel. It’s still my number 1 PPC management tool.

Tool #2: Google Keyword Tool

Google recently made several improvements to the keyword tool that are really quite nice. I actually like the ad group suggestions – while they’re not perfect, they’re still a great timesaver when launching new campaigns.

keyword tool

Google recently launched a keyword planner tool, which is pretty cool. Check out Wordstream’s overview to learn more.

Tool #3: A good analytics program.

Where would we be without web analytics? I’ve written often about using web analytics for PPC – and analytics are perhaps more important today than they were in 2008.

However, in my 2008 post I mention several analytics packages that have all but gone away: NetTracker, ClickTracks, Atlas… I believe NetTracker is still around, but I don’t know anyone who uses them anymore. ClickTracks and Atlas are gone entirely. These days, it seems as though everyone is either using Google Analytics or Omniture. Who would have thought?

Tool #4: The search engines themselves.

I have to say, I find myself relying less on direct engine research than I did in 2008. Personalized search has really made it tough to see what others see when they perform a search. I find myself relying more heavily on keyword research tools and competitor research tools than I did back in the day. That said, there is still no substitute for performing actual searches to get a feel for the search landscape.

Tool #5: My own brain.

Indeed. PPC has become so complicated, especially in the world of Enhanced Campaigns, that it’s nearly impossible to do it yourself. Companies must hire a PPC professional to effectively manage their campaigns. The days of small business owners setting up a small Adwords campaign and seeing great ROI are, sadly, long gone.

Bonus Tool: The PPC community.

In 2008 when I wrote the original post, I wasn’t active on Twitter. Twitter was very new and was mostly used by people sharing what they were eating for lunch.

Fast forward to 2013, and Twitter has become my newsreader. Not only that, it’s my go-to place to ask questions and share information with the community. The advent of PPC Chat has not only helped me get answers to my questions, but has also led to some invaluable friendships. I can’t imagine life without PPC Chat!

What are your must-have PPC management tools? Share in the comments!

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6 Reasons to Love Adwords Editor

From time to time, people on Twitter or in search marketing forums ask: “What’s your number one must-have PPC tool?” While some people answer with bid management tools or the Google keyword tool, I always say Adwords Editor.

If you’re a PPC marketer and are not currently using Adwords Editor, put this article away and go download it. Now. You’ll thank me later.

If you are using Adwords Editor, I hope you’ve discovered the power and ease with which you can create new campaigns and ad groups. Editor is especially useful if you need to append tracking URLs or are building out a large set of keywords in Excel. All you need to do is copy and paste into Editor, click Post, and you’re done.

Here are 6 more features you should be using, but may not be. These are the reasons I love Adwords Editor.

Quick bid adjustment by percentage with rules.

I use this one all the time. Let’s say you have a handful of keywords that are converting, but the cost per conversion is too high, so you’d like to reduce the bids. Let’s say further that the keywords all have different keyword-level bids. Sure, you can edit them one by one in the Adwords interface, but why do that when you have Editor? Just highlight all the keywords and click Advanced Bid Adjustment. From this screen, you can increase or decrease bids by a percentage. So all those high cost-per-conversion keywords I mentioned earlier? You can decrease all those individual keyword bids by 50% with a couple of keystrokes.

Bulk find & replace.

This is a great feature for updating destination URLs, changing prices, and making other edits in your account in bulk. If you’re using keyword-level destination URLs in your ads, you’ll find this to be an invaluable feature.

Finding duplicate keywords.

Anyone who has added a bunch of keywords to an ad group, or moved keywords from one ad group to another, will appreciate this feature. Using the “Find duplicate keywords” feature, Editor will tell you if you have duplicate keywords in the same ad group, campaign, or account. Trust me; you’ll love this when you’re trying to make sure you’re not bidding against yourself!

Moving or Copying campaigns, ad groups, and keywords.

I’m sure you’ve had this experience: you have a campaign with complicated geo-targeting options, and you want to add a second, different campaign to your account with the same geo-targeted settings. You can go into the Adwords interface and re-enter those settings a second time. Or, you can just copy the campaign in Editor – and retain the complicated settings with a couple keystrokes. Then you can make edits from there.

It’s also common to move keywords from one ad group to another – maybe you’ve created a new, more targeted ad group for a subset of keywords that you just want to move. Just select the keywords in Editor and drag them to the new ad group, and you’re done!

Making changes offline.

As I write this post, I’m at the MSU Community Music School, waiting for my kids to finish their music lessons. Unfortunately, there’s no wifi here. Fortunately, I can still edit my Adwords campaigns and bids offline, using Editor. I do this all the time – make edits offline, and then post them the next time I’m online.

Sharing edits between multiple users.

In an agency setting, and even in-house, it’s common for more than one person to work on a PPC account. We all know that two pairs of eyes are better than one, and it’s always good to have someone else check your new campaigns before they start accruing clicks (and costs). With Editor, I can have new marketing staff, or our marketing assistants, create new campaigns in Editor and upload them as Paused. I can then grab them from Editor and check them – all before they go live. It’s a great way to do campaign quality assurance!

What’s your favorite use of Editor?

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The Challenge of Estimating Paid Search Volume

There’s a good thread at Search Engine Watch Forums that’s been going for a month now about estimating search traffic, specifically paid search traffic. So far, the consensus is that it’s really difficult – some would say even impossible – to do this accurately.

I’ve been struggling with this issue ever since we started in paid search over 5 years ago. Early on, it wasn’t a big deal. I could just say “well, it’s a new program with no history, so we really don’t know what’s going to happen” and that was good enough. Besides, the programs were small enough that they didn’t hit the management radar screen too hard.

Now, however, paid search makes up about 50% of our total acquisition volume. It’s definitely on the radar screen. And I’ve got a problem – albeit a good problem. Our fiscal year began July 1. Google volume has exceeded my forecasts by over 50% for the first 2 months of the fiscal year. And management wants to know why, and whether this will continue.

I know, I know – many of you would just say “take the money and run!” and not worry another second about it. But, realistically, forecasting is important – it affects how we run our business. Company priorities, income, expenses, cash flow – they all depend on reasonably accurate forecasts.

And therein lies the dilemma: How does one estimate search traffic with any amount of accuracy?

Do you look at your own history? We’ve been a Google advertiser for over 5 years, yet clearly history isn’t an accurate predictor. I started with last year’s results when I forecast this year, and it’s not even close.

Do you use traffic estimation tools? Well, such tools might give a more accurate picture of the current search landscape – and then again, as pointed out in the SEW thread, they might be really, really inaccurate. Furthermore, how do you use these tools to forecast impressions, clicks, and conversions on 8,000 keywords? We use Google, Yaho9o, MSN, and Ask. 8,000 keywords on 4 engines is 32,000 different estimates. Unless you have an API with one of the tools, there’s no way to go through and manually estimate traffic at this level of volume.

I’ve toyed with the idea of forecasting by gut feel – you know, look at current trends, close my eyes, and pick a number. I’ve stayed away from this before, because of course management wants to know how I arrived at my forecast numbers. But now that I’m being asked why we’re up so much, maybe it’s time to see how much of a PPC guru I really am!

How do you forecast paid search?

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